How much time are you spending:

• Searching for not only availability, but for airlines you have contracts for in a market?
• Trying to make sure the flight times are acceptable for the cruise that is booked?
• Trying to figure out how to manually price certain carriers?
• Manually loading flight information back into your reservation system?

What is RightCruise?
RightCruise is an automated booking engine, optimized for the cruise environment, that integrates with your reservation system and processes initial bookings and changes. This module’s purpose is lower the cost of your air department by saving agent time as well as increase the quality of bookings and minimize mistakes. RightCruise successfully booked over 90% of the air requests last year for clients and could reduce your operating costs by approximately 40%.

How can RightCruise benefit you?

• Books the lowest fare and the best quality so that you can be as cost effective as possible.
• Processes change requests so that your agents don’t have to be concerned with the many changes that can come through in a day.
• Books manually fared contracts so that guests going to and from obscure locations can be moved at an optimal fare.
• Validates time requirements so that your agents do not have to be concerned about booking a flight that gets your guest to where they need to be in time.
• Manages budget information so that bookings are made within budget whenever possible and you are notified when they are not.
• Updates your reservation system with required information so that you always have the most up to date information about your bookings without an agent having to load it.

"“… RightRez is a trusted partner for us. With their help over the last several years we have improved our processes which have raised the quality of service we provide our customers." - George Howell, Director of AirSea and Documentation, Holland America Line