Are you looking for a way to avoid using valuable agent time to work schedule changes that:

• Could be automatically worked based upon parameters set by you?
• Are going to appear again and again before the time of ticketing, yet must be worked?

What is RightSked?
RightSked is an automated module that works schedule changes based upon the parameters that are set by you. This module’s purpose is to conserve valuable agent time allowing them to focus on those scenarios that cannot be resolved through the use of software. Often times one of the biggest challenges with schedule changes is that they are left unchecked until the time of ticketing. Improve your operational/cost efficiencies by allowing RightRez to process your schedule changes as they happen.

How can RightSked benefit you?

• Immediately works schedule changes so that they are not left until the time of ticketing when space could be lost.
• Offers flexibility in level of acceptance so that we can be as conservative or as aggressive as you require in working schedule changes. We can only accept those within a specified time window or we can accept those that fall within the time frame setup for the assigned cruise/tour. In addition, we can rebook those PNRs that fall outside of the time frame setup. More PNRs worked by RightSked means less agent time required to be used for managing schedule changes.
• Runs nightly so that we know about and work your serious schedule changes just after they happen rather than right before the time of ticketing when it is too late.