Whose flight is this, anyway? When Code Sharing Hurts Fliers

25 June 2015

All Bonnie Elliott needed were seat assignments in advance. And all Ernie Kuhnke wanted were his frequent-flier miles.

But neither of these air travelers can get them. Why? Even though they each booked a ticket with one airline, they are flying on several carriers, an industry practice known as code sharing. You can tell if you are on a code share flight if, on your itinerary, you see the words operated by followed by the name of a different airline.

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